CONTACT THE PURRIST

Contact Us

Questions about orders, sizing, custom engraving, or product details? Send us a note and we will reply by email.

How can we help?

Tell us what you need, include your order number when relevant, and share as much detail as possible so we can help faster.

Orders & shipping
For order questions, please include your order number and the email used at checkout.
Custom engraving
For custom tags, include the pet name, photo notes, and the product style you are asking about.
Sizing & product fit
For collars and bandanas, share your pet's neck measurement and the product name.

Email delivery
This form sends your message to the store contact email configured in Shopify notifications.

We recommend checking your spam or promotions folder if you do not see a reply.